Shipping Policy
Get all the details on our shipping process, including delivery times, costs, tracking and international shipping options. We ensure your orders are packed and shipped with care at supersonic speed.
Shipping & Delivery Policies
Singapore
Free shipping is available for purchases above SGD59. If your orders is under SGD60, a flat rate of SGD12 is applicable for each order. Your order will arrive within 2-4 business days from the date of your purchase.
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Order below SGD60 - SGD12 - 2-4 business days
Order above SGD59 - Free - 2-4 business days
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*We do not deliver to P.O. Boxes, Army Camps, Hotels, and most of the islands in Singapore
Malaysia
Free shipping is available for purchases above MYR199 and deliveries come with a tracking number. If your orders is under MYR200, a flat rate of MYR50 is applicable for each order. Your order will arrive within 5-8 business days (depending on your location) from the date of your purchase.
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Order below MYR200 - MYR50
- West Malaysia, 3-5 business days
- East Malaysia, 6-8 business days
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Order above MYR199 - Free
- West Malaysia, 3-5 business days
- East Malaysia, 6-8 business days
Vietnam
Free shipping is available for purchases above 1M VNÐ. If your orders is under 1M VNÐ, a flat rate from 30.000VNÐ to 60.000VNÐ is applicable for each order depending on your location. Your order will arrive within 5-7 business days from the date of your purchase.
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Ho Chi Minh City
Orders below 1M VNÐ - 30.000VNÐ
- 1-3 business days
Orders above 1M VNÐ - Free
- 1-3 business days
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Hanoi City
Orders below 1M VNÐ - 60.000VNÐ
- 3-5 business days
Orders above 1M VNÐ - Free
- 3-5 business days
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Other Areas (Depending on Location)
Orders below 1M VNÐ
- 31.000VNÐ to 59.000VNÐ - 5-7 business days
Orders above 1M VNÐ
- Free - 5-7 business days
Rest of the World
We literally ship to everywhere. You call it; we ship it and drop it to you.
For International Shipping, your orders will be shipped out within 2-3 business days of purchase, pending availability of the courier and payment verification. We ship all of our international orders via DHL, UPS or FEDEX and you will receive your order within 3-15 business days depending on your location.
Do reach out to us HERE if you would like to make an international purchase.
International Shipping Fees
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Country
Total Orders - Estimated Shipping Cost - ETA
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Australia
- Order above SGD400 - FREE - 8-12 business days
- Order below SGD400 - SGD50 - 8-12 business days
Brunei
- Order above SGD350 - FREE - 8-12 business days
- Order below SGD350 - SGD35 - 8-12 business days
Canada
- Order above SGD500 - FREE - 8-12 business days
- Order below SGD500 - SGD60 - 8-12 business days
Cambodia
- No minimum order - SGD35 - 5-10 business days
China
- Order above SGD500 - FREE - 8-12 business days
- Order below SGD500 - SGD50 - 8-12 business days
Europe
- Order above SGD500 - FREE - 8-12 business days
- Order below SGD500 - SGD60 - 8-12 business days
Hong Kong
- Order above SGD350 - FREE - 5-10 business days
- Order below SGD350 - SGD25 - 5-10 business days
Indonesia
- Order above SGD450 - FREE - 8-12 business days
- Order below SGD450 - SGD35 - 8-12 business days
Japan
- Order above SGD450 - FREE - 8-12 business days
- Order below SGD450 - SGD50 - 8-12 business days
Macau
- Order above SGD350 - FREE - 5-10 business days
- Order below SGD350 - SGD30 - 5-10 business days
New Zealand
- Order above SGD450 - FREE - 8-12 business days
- Order below SGD450 - SGD60 - 8-12 business days
Phillipines
- Order above SGD350 - FREE - 8-12 business days
- Order below SGD350 - SGD35 - 8-12 business days
Saudi Arabia
- Order above SGD500 - FREE - 8-12 business days
- Order below SGD500 - SGD50 - 8-12 business days
South Korea
- Order above SGD450 - FREE - 8-12 business days
- Order below SGD450 - SGD50 - 8-12 business days
Taiwan
- Order above SGD450 - FREE - 8-12 business days
- Order below SGD450 - SGD35 - 8-12 business days
Thailand
- Order above SGD300 - FREE - 5-10 business days
- Order below SGD300 - SGD25 - 5-10 business days
UAE
- Order above SGD500 - FREE - 8-12 business days
- Order below SGD500 - SGD50 - 8-12 business days
United States
- Order above SGD500 - FREE - 8-12 business days
- Order below SGD500 - SGD60 - 8-12 business days
Rest of the World
- Estimated Delivery Fees ranges from SGD50 to SGD100 depending on your location - ETA 10-15 business days
Tailored & Custom-Fit Orders
Tailored and custom-fit clothes take time to make. If you choose to ship everything together, you will need to wait until your custom clothes are ready.
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If you Only Ordered Tailored/Custom-Fit clothes.
- If your order is more than SGD59, shipping is FREE.
- Your order will be sent when your custom-fit clothes are ready.
If you Ordered Both Custom-Fit Clothes & Ready-Made Clothes. You get TWO choices:
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1. Wait & Get Free Shipping
- If your order is more than SGD59, you can wait for your custom-fit clothes to be ready.
- Everything will be shipped together for FREE.
2. Get Ready-Made Clothes First (Extra Shipping Cost Later)
- Your ready-made clothes will be sent first for FREE.
- When your custom-fit clothes are ready later, you will pay SGD 18 later for the second shipping.
We Will Ask You Before Shipping!
- Our team will contact you before shipping to ask what you want to do.
- Make sure your email and phone number are correct when you order!
If you have any questions, just ask us! We're happy to help.
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In Short:
- Tailored and custom-fit clothes take time to make. If you choose to ship everything together you will need to wait until your customer clothes are ready.
- If you want your ready-made items first, remember that you'll have to pay SGD 18 later for the second shipment.
- All our tailored clothes are handcrafted in Edith's Tactile House and shipped out from Vietnam.
Who pays for taxes and import duty on my purchase?
International customers are responsible for any custom duties.
Shipping fees paid during checkout do not include customs and import duties (duty delivered unpaid).
Your parcel may be subjected to customs inspection and the assessment of duties and taxes will be in accordance with your local regulations.
If taxes and/or duties are incurred for your parcel, you will be responsible to cover the fees before delivery can proceed.
If you refuse the parcel upon delivery or if the parcel is unclaimed, the fees incurred for the return of the parcel (duties, taxes, return fees) will be payable by you before re-delivery can be arrange.
Taxes and Import Duty Guide
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Countries - Taxes & Duties - Threshold
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Australia - 5% - 1000 AUD
Brunei - 0% - N/A
Canada - 18% - 20 CAD
Cambodia - 15% - $50 USD
China - 26% - $0 USD
Hong Kong - 0% - N/A
Indonesia - 45% - $3 USD
Japan - 8.1% - 10000 JPY
Macau - 0% - N/A
New Zealand - 10% - 1000 NZD
Phillipines - 15% - 10000 PHP
Saudi Arabia - 5% - $266 USD
South Korea - 13% - $150 USD
Taiwan - 10.54% - 2000 TWD
Thailand - 30% - 1500 THB
UAE - 5% - 300 AED
United States - 10.3% - $800 USD
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Threshold indicated in the list are estimates and the exact threshold amount depends on the currency exchange rate. Taxes and Import duty only applies if you purchase above the threshold amount.
My country is not in the guide
Can't find the address that you want to ship to in the taxes and duties guide?
To avoid unplanned costs, estimates on customs and duties may be found HERE.
Order Tracking
An email with your Tracking Reference Number will be sent to notify you once your order has been shipped out. If you did not received this email, please do check your junk folder in your email. Otherwise, DM us anywhere in FB or Instagram, chat with us here or send us a message HERE
Changing Delivery Address
We are unable to modify your delivery address or information once your order has been placed.
In the unfortunate event that your delivery details is incorrect, please contact us immediately like a lightning bolt at edith@ediths.moda or click HERE to try to save and retrieve your parcel. We don't want your stuff to land in the wrong hands!